FAQs
Shipping FAQs
Do you ship internationally?
At this time, we only ship orders within the U.S.
How long does shipping take?
- Standard shipping takes 5-7 business days
- Pre-Order shipping takes 15-20 business days (Pre-order items will be indicated as such.)
Returns & Exchange FAQs
What items are returnable?
- Items returned within 7 days of the delivery date
- Items with original tags attached
- Items that are unworn and unwashed
What items are non-refundable?
- Items marked as final sale
- Free gifts or promotional items with retail value
How soon will I get my refund?
Once return package is received, please allow 2-3 business days for your return to be inspected and processed. Once your refund is processed, please allow up to 10 business days to be credited back to your original form of payment.
Please note a restocking/shipping fee of $15 will be deducted from your refund.
What items are exchangeable?
- Items returned within 7 days of the delivery date
- Items with original tags attached
- Items that are unworn and unwashed
What items are non-exchangeable?
- Items marked as final sale
- Free gifts or promotional items with retail value
Can I exchange my items?
Yes! Once exchange package is received, please allow 2-3 business days for your return to be inspected and processed. Exchange requests are free but please note that there will be a $12 exchange fee to cover part of the shipping costs for an exchange.