Customer Care

Our Products

All of our items are released in limited quantities so that we limit overproduction and are able to streamline operations and make sure we aren’t contributing to more industry waste.

We only produce limited styles in limited quantities so items will likely not be restocked unless they are in high demand. Grab them while you can!



Once our initial stock has sold out, we may open a pre-order window. Special edition items are on a Pre-Order model. 

Pre-Ordered items have the estimated delivery date listed on each corresponding style. It usually takes 4-5 weeks to be shipped out to you! If you have any questions regarding the ETA of your item that has been purchased, please don't hesitate to contact us at


Gift Cards

The e-gift card can be redeemed online at checkout and is only valid for U.S. customers. Please note that discounts cannot be applied to e-gift cards. All gift cards are non-refundable and cannot be exchanged for cash. 

Gift cards are delivered via email and contain instructions to redeem at checkout. In order to reduce waste, no physical gift card will be mailed.

Gift cards are valid for 6 months from date of purchase. 



At this time, we only ship orders within the U.S.

  • Standard shipping takes 5-7 business days
  • Pre-Order shipping takes 15-20 business days (Pre-order items will be indicated as such.)

Please ensure that shipping information and addresses are accurate and correct. We will always attempt to make sure you receive your package. 

In the event that the information provided is inaccurate, any charges incurred by us to reroute your shipment, make an address correction, as well as lost or delayed packages will be the responsibility of the customer. 

We will, of course, do our best to contact you if a problem with a shipping address occurs.


Return Policies 
We've put a lot of effort into creating our pieces and we hoped you would've loved them but we understand that, sometimes, it just doesn't work out. 

We'll gladly accept unworn, unwashed items with the tags still attached within 7 days of receipt. Once we receive and verify the return, we will process your refund to the payment method used in the original order. Please note that not all purchases, such as final sale items are not eligible for returns or exchange.

We ask that you email us at and we will send you a prepaid shipping label. Please send returnable items back using this postage. Please note a restocking/shipping fee of $15 will be deducted from your refund. 

Make sure to only use our pre-paid return labels so we can make sure to track the products. We are unable to refund lost returns using labels other than our own which we send to you.

Exchange Policies

If you need to exchange an item, we ask that you email us at and we will send you a prepaid shipping label. Please send exchangeable items back using this postage. We offer free shipping on your purchase but note that there will be a $12 exchange fee to cover part of the shipping costs for an exchange.

Please note we can only offer exchanges for items of the same color and style at this time, and all exchanges are dependent on stock availability. We can only process an exchange once per order, but you can return your exchange order if it doesn't work out.

Sitewide Sales, Giveaways, Promotions and Clearance Sales

All promotions on sale items, unless otherwise specified are final sale.



Please note that 1) giveaways with monetary value (e.g. win $X to shop) come in the form of a coupon code. You must use the coupon code within 30 days of receiving it or it will expire and won't be valid 2) giveaways which come in the form of product can't be returned or exchanged